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HOW TO GAIN BETTER CUSTOMER JOURNEY VISIBILITY

How can you become a responsive, agile and customer-driven business? Move beyond simply knowing what customers say and work towards a better customer journey visibility. In the age of big data, businesses face a paradox. They’re capturing unprecedented amounts of…

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AUSTRALIAN STOCKS LIFT AGAIN: WHAT YOU NEED TO KNOW

The Australian stocks closed higher. Here’s the scoreboard: S&P ASX 200: 5,372.30 +29.51 +0.55% All Ordinaries: 5,434.80 +30.92 +0.57% AUD/USD: 0.7373 +0.0010 +0.14% The ASX 200 broke through 5400 points in an early resource-led rally before easing back again. The…

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BANKS MAY NOT MOVE QUICKLY ON NEXT RBA CUT

ANZ cited rising funding costs for its decision not to pass on the RBA’s rate cut in full, a justification that could soon become familiar. The big banks have been quick to follow the Reserve Bank’s lead and deliver a…

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BIG BANKS PASS ON RATE CUT

National Australia Bank, Westpac and Commonwealth Bank have cut their variable home loan rates after the Reserve Bank dropped the interest rate to a fresh record low. The RBA cut the cash rate by 25 basis points to 1.75 per…

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